Backup

20. 10. 2026

If things around you crumble
No, you don’t have to stumble and fall.

Wayyy back in the day, I was working retail. 

Through a series of unfortunate events™ that left me dreading going into work every day – crying in the car – I quit. With no other job, with no idea what was next, I Quit.

I was winging the hell out of things, and I was nervous.

Coming back in from my first day off after having given my two-weeks notice, one of my coworkers gave me an envelope. He said a customer had left it for me when I was out, and described the man. 

I didn’t remember this customer. At all. 

There were two sheets of paper inside. The first type-written sheet was a letter he’d sent to the management of the company listing everything I’d done for them, citing my professionalism and skill, and essentially saying that they should make sure to keep me.

The second note was much shorter, and, although I’ve lost both, I will never forget what it said…

I don’t know where you’re going next, or what you will do, but whatever it is, you will go far. 

This man didn’t know anything about me. I definitely hadn’t told him I was moving on, so, under the circumsantces, that letter did something to me. It did something for me… It gave me strength.

I went straight into the manager’s office, letter in hand, and told them that rather than staying a second week, that Friday would be my last day.

SEND HELP

I’ve had to do a lot of things on my own. Certainly, the big things I’ve done, I’ve done on my own. I’m not mad about it, most of the time, but it can get overwhelming. 

I’m not gonna lie, more than once, I’ve found myself crumpled on the floor, sobbing, unable to catch my breath. I’ve hit my limit many times, and I’ve called out for some relief – “Backup” as I’ve called it. 

At my lowest, I’ve begged, “Please, I’m exhausted, this is too much. Send help. I just need a little backup.”

I’m not sharing this for pity, or to tell you how amazing it is that I am where I am. 

   I know that I’m not the only one. 

I think that these moments happen more often than we share, because saying that we’ve been in this place can make us look weak. It can make us look like we’re complaining, or fishing for… something. 

The fact is, we often don’t explicitly tell folks when we’re feeling this out-of-whack because the last thing we want is to have to make them feel like it’s helping when they fumble around for the right words to fix it, when they try to make us feel better. In these moments, the last thing we’re searching for is pity or praise.

   Why, then, am I sharing this?

Because, something has been rattling around in my mind for about the last 30 years now… 

Help has come, but almost never in a way I was expecting. 

Yes, there are people in my life who have been an enduring support, their acceptance helps me to remember who I am, and what I’m capable of.

What I want to acknowledge here is the others… The peripheral “friends,” those bringing backup. 

I want to focus on these folks and to express the deepest gratitude for them. And, as I work through this, I want you to think about who has played such a role for you on your journey.

MENTORSHIP

We always talk about mentors, about mentorship.

I’ve come to hate those terms, even as I’ve found myself in that role many times. Mentorship, the idea of it, creates a power dynamic that I think is often at odds with the kind of support that people really need. 

I’ve had folks in my life that have fancied themselves playing a leadership role for me, and the experience has almost always fallen short. 

In one case, I had someone I thought was a friend – though several years younger than me and with less real-world experience – introduce me to the group as their “mentee” at their intimate birthday party. 

I felt like an idiot. Like I’d just been paraded as an example of how gracious they were.

This thing that feels off to me, Paulo Freire calls, “false generosity.”

Basically, false generosity is when someone sees another as lacking, and they think that they can show that person how to fix themselves. The idea is that in this sort of dynamic, those who have the knowledge, skill, whatever… don’t necessarily seek to elevate those they’re “helping.” They benefit from maintaining their position as giver as it feeds the power dynamic to have a receiver to be generous with.

The issue for me is, this is rooted in the premise that the other is broken and in need of fixing. It entails finding an inherent problem within the other so that they can fix it. 

This often means creating a deficiency that’s not really there. 

No, none of us are perfect. But isn’t that the point? 

We are here to learn and grow. 

Treating someone’s journey and where they are on it as an inherent flaw is, I think, flawed.

By contrast, true generosity “lies in striving so that hands… need be extended less and less in supplication…” It’s saying, I see that I can help you right now, but I know that you won’t need me forever. This is just a moment where I have something to offer.

This is important, because those who have played backup in my story have done some key things:

They’ve come to me as a whole, accomplished, and capable person.

They’ve seen me through the lens of how I’d like to see myself, the me that I am when I’m at my best, that I want to be more often.

These people have treated me as a friend or a colleague, as an equal.

With true generosity, the goal is not to change someone, but to help them to see who they already are. 

It’s helping them to recognize the strength in their own experience, and the unique gifts that they bring with them, simply by virtue of who they are.

BACKUP

Backup is my term for true generosity.

It’s right there in the word… Backup. I think of it as an assist from the background, not taking the lead and expecting someone to follow. 

This isn’t someone running out in front because they think you can’t find your way yourself, they’re not doing it for you. It’s just being there in the wings, and stepping up in a moment when things get a bit challenging and you’re low on strength or clarity.

I want to share some examples of what Backup has looked like in my life. 

I’m not going to use names, but I think it would be easy for these folks to identify themselves here.  

Many of these assists may seem small. 

If you bother to read this part, I want you to think about those in your life that have given you the support that you needed, when you needed it, even when they didn’t realize you needed it.

  • My next door neighbors growing up. I can’t even count the ways that they exemplified a healthy, “normal” home for me. They created a safe space for me to just be me.


  • My high school humanities teacher who helped me with my college writing sample. This was not a class exercise, he just helped me when no one else even gave a thought to whether or not I had any guidance.


  • My Rotarian friend, who was always game to jump in and help, to try new things, to bring dry humor and sound advice to any situation. Their counsel and support was instrumental in my pivot to graduate school.


  • My friend who offered to visit my brother in prison for me when I moved across the country and couldn’t – and then consistently did it, for several years. 


  • The group of 20-something guys that took me into their circle during grad school, even though I was as much as ten years older than them. They brought the joy I needed to keep going.


  • The faculty member with the surprising dry wit that always made me laugh. I needed that friendship.


  • In grad school, the 70-something-year old neighbor who mowed my lawn in the scorching heat when the mere thought of doing it almost broke me. He was so confused when I thanked him in tears.


  • The distinguished professor who, although unable to serve on my dissertation committee, encouraged me in my work, read my entire dissertation, and provided more substantive feedback than my four-person committee combined.


  • The employee who was on an improvement plan. It broke me when they were brought to tears as my director told them they wouldn’t succeed. The way they worked with me, and powered through to ultimately become a top performer moved me, inspired me, and reminded me exactly why I chose leadership.


  • The highly visible, and self-proclaimed anti-social industry guy who consistently, proactively provided me with connections to tangible opportunities. Who checked in on me regularly when my mom fell ill, and called me immediately whenever anything seemed out of step at my company. The epitome of caring action over mere words.


  • The Executive who treated me as a professional and a peer, who actively encouraged and supported my growth through listening and providing clear advice that honored my desired path and acknowledged my potential.


  • The colleague who always recognized the weight of truly difficult moments and knew just when to say, “Hey, how you doin’?” Their ability to see that I needed backup, to listen without judgement, and to be present through more than one challenging period kept me from losing faith in myself. 

I’ll stop there, but there have been many more. Some encounters have been so small that I only remember them occasionally.

Even if I’ve had the chance to tell some folks how they’ve helped me, I don’t know that they’ll ever truly grasp the depths of my gratitude, or how they rescued me without ever trying to play the savior. 

SEE SOMETHING, SAY SOMETHING

Many moments of backup, like the letter at the beginning, have come from strangers.

I don’t know where you’re going next, or what you will do, but whatever it is, you will go far.

From the day I first read those lines, I realized the importance of encouraging people, of telling them what they are doing right. There have been times when I’ve been dying inside, and some stranger has smiled and given words of encouragement, and everything shifted. 

That is Backup.

Not a benefactor, not a superhero. 

Just Backup.

Folks don’t always get the chance to say Thank You: It’s likely you’ve played Backup for others without ever knowing it.

UNREST…

I want to acknowledge the manifestations (protests) spreading across France. 

I’m not going to say a lot here about it because they’re still ongoing and I’m still marinating on what it all means. It is my understanding that the news has muddled the story, so I do want to clarify that the unrest started peacefully a few weeks ago with students. 

Lycéens (highschoolers) have been protesting massive budget cuts that have left many students in crumbling buildings, with no teachers for weeks at a time. The teachers had protested the same conditions a few years back, and had gone unheard.

The cause has since spread in solidarity, and in a call for the government to step up and fund it’s institutions and address affordability concerns.

Everyone I’ve spoken with stands with the protesters and the cause, and at the same time condemns the violence and destruction.

I am safe, and I feel completely safe.

Walking around Bordeaux Saturday night after the crowds had gone home, I passed both police and protesters. I cannot express strongly enough the difference in atmosphere from what I felt in the States. At no point did I feel that I was in danger, or that anyone (from either side) would harm me.

I suspect I’ll have much more to say on what I believe has the makings of a global movement. For now I’ll say, take what you see in the media with a grain of salt…

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